Legal information

Privacy policy

How we process and protect your personal data.

IN SHORT

This website places no tracking cookies and uses no analytics tool. The only personal data we receive is what you send us voluntarily through the contact and quotation form. It is used solely to reply to you, is never sold or transferred, and you may request its deletion at any time.

01Who is responsible for your data

The data controller within the meaning of the General Data Protection Regulation (GDPR) is:

Company
MICRONICS SYSTEMS (SAS)
Address
18 rue des Émeraudes, 38280 Villette-d'Anthon, France
Contact
info@micronics.fr — +33 4 72 93 04 80

Micronics Systems has not appointed a data protection officer. Requests concerning your data are handled directly by management, at the address above.

02The data we collect

What you send us

The contact and quotation request form collects the following information:

DataRequired?Why
First and last nameYesTo identify you and personalise our reply
CompanyYesTo understand your industrial context
Email addressYesTo send you our reply or your quotation
TelephoneNoTo call you back where your enquiry warrants it
IndustryNoTo route the enquiry to the right person
MessageYesTo describe your technical requirement

We collect no special category data and carry out neither profiling nor automated decision-making.

What the server records

Like any web server, the one hosting this site keeps connection logs which may contain your IP address, the date and time of the request, the page requested and the browser type. These logs are used solely for security and for the technical operation of the site.

03Why we process it

PurposeLegal basis
Answering a contact enquiry or preparing a quotation Pre-contractual steps taken at your request (art. 6.1.b GDPR)
Commercial follow-up and customer relationship Legitimate interest in developing our business (art. 6.1.f)
Ensuring the security and availability of the website Legitimate interest in protecting our information system (art. 6.1.f)
Meeting an accounting or legal obligation Legal obligation (art. 6.1.c)

We do not use your details for automated prospecting and do not add them to any commercial email campaign without your agreement.

04Who has access to it

Your data is accessible only to those who need it in order to handle your enquiry: the sales, technical and administrative teams of Micronics Systems.

Outside the company, only our technical providers acting as processors within the meaning of the GDPR are involved, namely our hosting provider and our email provider. They access the data solely for the purposes of their service.

We do not sell, rent or exchange your data with any third party for commercial purposes. It may be disclosed to an authority only upon a legally founded judicial or administrative request.

05How long we keep it

Type of dataRetention period
Enquiry with no commercial follow-up3 years from the last contact
Customer file (accepted quotation, order)Duration of the relationship, then archived per accounting obligations
Accounting records and invoices10 years (art. L.123-22 of the French Commercial Code)
Server connection logs12 months maximum
TO BE CONFIRMED

The periods in the first and last rows are proposals aligned with French data protection authority guidance. Check that they match your actual practice — in particular the log retention applied by your hosting provider — and adjust them if needed.

06Hosting and transfers outside the EU

The website and the associated data are hosted by our provider, whose identity is given in our legal notice.

This website loads its typefaces from the Google Fonts service (fonts.googleapis.com and fonts.gstatic.com). When a page is displayed, your browser therefore sends a request to that service, which receives your IP address in the process. The service places no cookie, but this connection may involve a transfer of data to the United States.

WORTH NOTING

This transfer is a technical consequence, not an advertising choice. To remove it entirely, the answer is to self-host the fonts on your own server: a straightforward change that also improves loading time. Let us know if you would like this done; this paragraph could then be removed.

07Security

We implement appropriate technical and organisational measures to protect your data against loss, alteration and unauthorised access: encryption of exchanges between your browser and the site, access to messages restricted to the people concerned, and regular updates of the site's components.

No system offers absolute security, however. We advise you not to include in the message field any confidential information whose disclosure would harm you.

08Your rights

Under the GDPR and the French Data Protection Act, you have the following rights over your data:

  • Access: obtain confirmation that your data is processed and receive a copy of it.
  • Rectification: have inaccurate or incomplete information corrected.
  • Erasure: request the deletion of your data, subject to our legal retention obligations.
  • Restriction: request the temporary freezing of processing you contest.
  • Objection: object to processing based on our legitimate interest.
  • Portability: receive your data in a structured, machine-readable format.

To exercise these rights, write to info@micronics.fr or to Micronics Systems, 18 rue des Émeraudes, 38280 Villette-d'Anthon, France. We may ask for proof of identity in the event of reasonable doubt. We reply within one month, extendable by two months where the request is complex.

If, after contacting us, you consider that your rights are not being respected, you may lodge a complaint with the French data protection authority, the CNIL — 3 place de Fontenoy, TSA 80715, 75334 Paris Cedex 07 — or online at www.cnil.fr.

09Cookies

This website places no analytics, advertising or social network cookies. Details are given in our cookie policy.

10Changes to this policy

This policy may be amended to reflect legal or technical developments, for instance if we were to add an analytics tool. The date of the last update appears at the top of the page; we invite you to check it regularly.

PLEASE NOTE

This page is an English translation provided for convenience only. Micronics Systems is a French company and this text is governed by French law — the French version is the only legally binding one.